• Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive 2002/95/EC.
• ISO/ TS16949
• ISO20000/ BS15000
• TL 9000
• Satey testing of Luminaire products
• Electromagnetic compatibility (EMC) testing
• Safety Testing of Power Tools
• Safety Testing of Telecommunication Products
• Safety Testing of Power Supply
• Performance test of Electrical and Electronic Equipments

Type:System Certification  
Scope: IT service
Application areas:worldwide

ISO 20000 (formerly known as BS15000 / BS 15000), is the world's first standard for IT service management. The standard specifies a set of inter-related management processes, and is based heavily upon the ITIL (IT Infrastructure Library) framework.

This directory is intended to serve as a start point for your ISO 20000 / ISO20000 needs. Whether you are entirely new to the topic, or whether you are a seasoned ITIL or service management practitioner, you should hopefully find something of value.

ISO20000 consists of two parts.
ISO20000-1 consists of 10 sections: Scope, Terms and Definitions, Requirements for a Management System, Planning and Implementing Service Management, Planning and Implementing New or Changed Services, Service Delivery Process, Relationship Processes, Resolution Processes, Control Processes, and Release Process
ISO20000-2 provides assistance to organizations that are to be audited against ISO20000-1 or are planning service improvements.